Need help?
Most questions are answered below. If you still need us, send a note and we’ll help where we can.
Quick answers
I bought this as a gift — what happens next?
The recipient receives an email with instructions to access the course. Gift access can be redeemed within 3 years.
I didn’t receive the email.
Check spam, junk, and promotions folders first. If it still hasn’t arrived, contact us and we’ll resend access.
Can I get a refund?
Because this is a digital product with immediate access, purchases are final. Please see our Refund Policy for full details.
How do I access the course?
You’ll receive an email with access details after purchase or redemption.
I entered the wrong email.
Contact us as soon as possible and we’ll help correct it where possible.